Northwestern Memorial Hospital and Northwestern Lake Forest Hospital Win Consumer Choice Awards
Hospitals also listed as most preferred in their survey markets
Northwestern Memorial Hospital and Northwestern Lake Forest Hospital have received National Research Corporation (NRC) Consumer Choice Awards for the Chicago and Lake County/Kenosha County markets. The award is presented to hospitals that have been ranked as having the highest quality and image by healthcare consumers in over 300 markets. This is the 13th consecutive year Northwestern Memorial has received the honor and the 7th consecutive year Northwestern Lake Forest has been recognized.
Award recipients are determined based on consumer perceptions collected in the annual NRC Healthcare Market Guide Study (HMGS), which polls more than 260,000 households across the country. The HMGS survey focuses on four key areas: best doctors, best nurses, best overall quality and best image and reputation. Consumers are also asked to list their Most Preferred hospital for all health needs. Northwestern Memorial was listed more times than any other Chicago hospital, making it the Most Preferred hospital in Chicago for the 17th consecutive year. Northwestern Lake Forest was also named the Most Preferred hospital in Lake County and Kenosha County.
The award recipients were announced in the October 17 issue of Modern Healthcare and are also available on the NRC website.