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 - Northwestern Memorial Hospital - Chicago

A Second Chance

Magnet 2010

How ‘no’ turned into ‘yes.’ Debra Evins, RN-BC, a staff nurse at Stone Mental Health Center, and Karleton Thomas, a mental health counselor, felt that a client in weekly therapy would benefit from better shelter. They took it upon themselves to find him an improved living situation, but he was turned down because of poor hygiene and a related condition. They refused to take “no” for an answer. With help from the outpatient psychiatry staff, they collected clothing donations, taught him how to shower properly and eased him through the ‘letting go’ of his only belongings so he could have a fresh start. The second time he interviewed for the housing program, he was accepted on the spot.


About Magnet

Only six percent of the nation’s hospitals have earned Magnet status, the gold standard for nursing excellence and quality care. Research shows Magnet hospitals report fewer patient falls, less medication error, lower mortality and higher patient and family satisfaction. Magnet hospitals tend to have lower nursing turnover and improved nurse work environment. Northwestern Memorial Hospital was awarded Magnet recognition by the American Nurses Credentialing Center in 2006.

Last UpdateJune 6, 2011
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