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 - Northwestern Memorial Hospital - Chicago

At Her Side

Magnet 2010

“Please don’t leave me,” the woman whispered. Stephanie Simon, a pharmacy technician, was walking through the Feinberg lobby on her lunch break when she noticed a woman who appeared to be doubled over in pain. Simon rushed to her side and the woman told her she was having a miscarriage and begged her to stay. Simon helped the woman get to the Emergency Department, then sat by her side and the two held hands.  Once she was home, the patient called and left an emotional voice mail for Simon’s manager.  “It was as if she was an angel,” the patient said. “I just wanted to tell someone that the level of service and care she provided meant so much to me.”

About Magnet

Only six percent of the nation’s hospitals have earned Magnet status, the gold standard for nursing excellence and quality care. Research shows Magnet hospitals report fewer patient falls, less medication error, lower mortality and higher patient and family satisfaction. Magnet hospitals tend to have lower nursing turnover and improved nurse work environment. Northwestern Memorial Hospital was awarded Magnet recognition by the American Nurses Credentialing Center in 2006.

Last UpdateJune 6, 2011