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 - Northwestern Memorial Hospital - Chicago

Helping Hands

Magnet 2010

“I can’t afford to fix it,” the patient explained as he arrived for surgery in a wheelchair with a flat tire. With that, Wilfred Wright, a patient care technician, and Marla Barfield, RN, a staff nurse, responded with helping hands. Using their own funds to buy supplies from a nearby hardware store, Wright patched the flat tire and gave the chair a good oiling and cleaning. When the patient was out of surgery, he was surprised and grateful to find his reconditioned wheelchair, almost as good as new.

About Magnet

Only six percent of the nation’s hospitals have earned Magnet status, the gold standard for nursing excellence and quality care. Research shows Magnet hospitals report fewer patient falls, less medication error, lower mortality and higher patient and family satisfaction. Magnet hospitals tend to have lower nursing turnover and improved nurse work environment. Northwestern Memorial Hospital was awarded Magnet recognition by the American Nurses Credentialing Center in 2006.

Last UpdateJune 6, 2011