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 - Northwestern Memorial Hospital - Chicago

Diversity

Strength built upon our differences

Our employees come to Northwestern Memorial from every walk of life, each bringing a unique perspective borne of widely varying cultural, geographic and demographic backgrounds. When this wonderful human mosaic is joined together by common values and a shared commitment to the patient, we create a collective strength that can overcome any challenge and achieve any goal.

Diversity Program

Diversity at Northwestern Memorial encompasses all the ways we as human beings are both similar and different, including gender, age, sexual orientation, religious and cultural beliefs, veteran status, physical or developmental challenges, languages and socioeconomic status.

Reflecting a commitment to diversity that is integral to how we work, manage the organization and deliver care, Northwestern Memorial embraces and promotes the following:

Representation

We strive to create and maintain a workforce that racially and culturally reflects the diverse communities we serve at all levels of the organization. It is an ongoing objective to increase minority representation in leadership positions and focused retention for minority management at Northwestern Memorial.
 

Inclusiveness

We work to foster a culture and environment that embraces all patients and staff and makes them feel welcomed.
 

  • The Northwestern Memorial Mentoring Program, launched in 2002 for managers, began with a minority focus. The current program has a broad-based (minority and non-minority) focus.
     
  • We established a Diversity Council as an advisory group to the Office of Diversity and the Northwestern Memorial management team.
     
  • We encourage employee participation in expanded networking groups.
     
  • We currently offer domestic partner benefits to all employees.
     
  • A full spectrum of Youth Programs gives healthcare experiences to diverse students from elementary school to post-graduate levels.
     

Cultural Competency

It is a priority at Northwestern Memorial Hospital to deliver healthcare in a way that is sensitive to and respectful of each patient's cultural background and health beliefs.
 

  • We approach cultural competency as both an overall organizational and a unit-level responsibility
     
  • Diversity Awareness Training is integral to new employee orientation and incorporated into required training for managers
     
  • The NW Academy offers an expanding curriculum of focused and targeted diversity-related course offerings and lectures
     
  • Our goal is to provide ongoing tools, rather than just provide a single training session—including online tools and case studies with discussion guides
     
  • Language Interpreter Services are accessible 24 hours a day, providing assistance in communicating in languages other than English for all patients
     

Supplier Diversity Program

Our Supplier Diversity Program has received awards during various hospital projects recognizing its commitment to assuring contracts for Minority/Women business enterprises. The awards have included:
 

  • Project of the Year—Hispanic American Construction Industry Association
     
  • Project of the Year—Federation of Woman Contractors
     

 

Last UpdateJune 8, 2011
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