Lifeline Medical Alert Service

Living independently is something most people want to do as long as possible. But the reality of aging, both physically and mentally, can make it a challenge. We understand the desire to live in your own home, and we want to help.

Northwestern Memorial Hospital is pleased to partner with Phillips Lifeline®, America's most trusted medical alert service. The service can help people live with greater independence, peace of mind and dignity in the place they feel most comfortable-their own homes.

The Lifeline® service also helps family caregivers balance the needs of their loved ones with the demands of their own busy lives. Lifeline enables independent living for people with the following conditions:

• Heart-related ailments
• Age-related or chronic conditions, such as:
  • Arthritis
  • Diabetes
  • Osteoporosis
• Limited mobility or physical challenges, such as:
  • At risk for falls
  • ALS
  • Cerebral Palsy
  • Multiple Sclerosis
  • Paralysis
  • Parkinson's disease

Learn more about Lifeline

Sign up for service by calling 312-926-3048. Mention Program Code: IL 150.

Benefits of Service

The Phillips Lifeline® service includes an electronic device with a one-touch alert button that is worn on the wrist or around the neck. When someone presses the button, he or she will be immediately connected to a highly trained Lifeline Personal Response Associate.

Associates are available 24 hours a day and are trained to provide:

• Fast response to falls, accidents and medical conditions
• Support and reassurance
• Reminders:
  • To take medication
  • To keep appointments
  • About daily activities

With the simple press of a button, an associate will quickly make voice contact, review the individual's personal and medical profile, assess the situation and notify the appropriate support and medical response team as required.

Lifeline's® Response Centers, with a staff of more than 250 people, are the most capable and reliable facilities of their kind.