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 - Northwestern Memorial Hospital - Chicago

How prepared you felt for your baby's discharge

This question measures how well the hospital prepared the parents of a newborn in the Neonatal Intensive Care Unit for discharge. The possible answers are: Very good, good, fair, poor and very poor.

When infants leave the hospital, parents may need to continue a treatment or recovery plan at home. Therefore it is important that staff provide clear instructions to the patient and the patient’s parents on how to properly follow the treatment plan at home. Better scores may indicate that a hospital provides a higher level of patient care.

About this measure

This measure tracks the percentage of parents whose babies stayed at the hospital in the Neonatal ICU who reported their comfort level leaving the hospital after their babies’ discharge was either very good or good.

Note: In this measure, a higher number is better.

Most Recent Available Data (Percent)
  2014 Q1
Northwestern Memorial 93
National Database Participant Comparison 95
Performance Trend (Percent)
  2012 Q2 2012 Q3 2012 Q4 2013 Q1 2013 Q2 2013 Q3 2013 Q4 2014 Q1
Northwestern Memorial 96 97 100 94 98 95 96 93
National Database Participant Comparison 96 95 95 94 94 95 96 95
Source:Press Ganey Associates www.pressganey.com
How prepared you felt for your baby's discharge
Last UpdateFebruary 24, 2014

Questions & Comments

If you have a question or comment about our Quality Ratings, please complete our online questions & comments form and we will respond within two business days. If your concern requires immediate attention, please call 312-926-3112 so that a Patient Representative can assist you.