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 - Northwestern Memorial Hospital - Chicago

Patient Satisfaction

Patient satisfaction is an important element in healthcare quality, which is why we have the goal of delivering exceptional care for each and every patient. Studies have shown that when patients are satisfied with their care, they are more likely to work with their doctors and nurses to do what they need to do for their health.

We want our patients to feel like they are cared for as individuals. We want them to know they are a valued part of their healthcare team, and that we welcome their input.

Our patient satisfaction measures fall into a few categories:

Last UpdateMay 29, 2013

Questions & Comments

If you have a question or comment about our Quality Ratings, please complete our online questions & comments form and we will respond within two business days. If your concern requires immediate attention, please call 312-926-3112 so that a Patient Representative can assist you.