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 - Northwestern Memorial Hospital - Chicago
Quality Empowerment Video

Our Performance

Every detail counts when it comes to providing the highest quality care that is safe and error-free. Northwestern Memorial Hospital is recognized as a national leader in quality and patient safety for our commitment to proven, effective practices and our investment in outcomes research.

What Quality Means to Us

To us, quality means delivering care that is effective, safe, coordinated, timely and convenient. To find out if we are achieving quality care, we constantly measure our healthcare performance by collecting hundreds of quality measures. We make our Quality Ratings public to let you know how we measure up to national healthcare quality comparisons.

Our Overall Quality Performance

  • The Bluhm Cardiovascular Institute's 2011 Clinical Activities and Outcomes Microsite is a valuable resources for patients and physicians when planning cardiovascular care
  • Medicare patient survival better at the Bluhm Cardiovascular Institute for high-risk cardiovascular surgery
  • Northwestern Memorial places among the top 10 percent of hospitals in more than 80 percent of national public quality measures
  • 12 of our clinical specialties ranked among the nation's best by the 2010 edition of U.S. News & World Report's "America's Best Hospitals"
  • In 2008, The Leapfrog Group, an association of employers, named us among the 26 top hospitals in the U.S. for quality and safety
  • For 15 consecutive years, we have been ranked as the "most preferred" hospital by Chicago-area consumers

Our National Recognition

Northwestern Memorial Hospital and Northwestern University Feinberg School of Medicine are nationally recognized leaders in development, research and implementation of quality and patient safety processes and measures.

View complete list of our awards and recognitions.

Our Authors

Our Quality Measure website debuted in 2009.  NMH staff update the information regularly, as data becomes available.
Last UpdateFebruary 21, 2013

Questions & Comments

If you have a question or comment about our Quality Ratings, please complete our online questions & comments form and we will respond within two business days. If your concern requires immediate attention, please call 312-926-3112 so that a Patient Representative can assist you.