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Diversity Program

Diversity at Northwestern Memorial encompasses all the ways that we as human beings are both similar and different, with respect to: race, gender, age, sexual orientation, religious and cultural beliefs, veteran status, physical or developmental challenges, languages and socioeconomic status.

To achieve the Best People goal, Northwestern Memorial promotes and embraces the following:

• Representation racially and culturally reflecting the diverse communities we serve at all levels of the organization (78% women, 48% minority, 14% minority managers, average age is 47)
• Inclusion welcoming all patients and staff
• Cultural Competency: delivering healthcare in a way that is sensitive to and respectful of our patient's cultural background and health belief Diversity Programs

Representation:

• The Medical Staff Diversity Initiative, our formal program for minority physician recruitment established in 1999, has resulted in a significant increase in minority medical staff.
• Since 1999, our management team has increased from 10% to 14% minority representation

Inclusiveness:

• Domestic Partner Benefits are currently offered to all employees.
• The Northwestern Memorial Mentoring Program Pilot, launched in 2002 for managers, has a minority focus. The ongoing program starting in 2003 will be broad-based (minority and non-minority).
• We established a Diversity Council as an advisory group to the Office of Diversity and Northwestern Memorial management team.
• A full spectrum of Youth Programs gives healthcare experiences to diverse students from elementary school to post graduate levels.

Cultural Competency:

• Diversity Awareness Training is integral to new employee orientation and incorporated into required training for managers.
• Language Interpreter Services are accessible 24 hours a day, providing assistance in communicating in languages other than English for all patients.

Supplier Diversity Program
Our Supplier Diversity Program has received awards during the hospital redevelopment project in assuring contracts for Minority/Women business enterprises. The awards include:

• 1997- Project of the Year- Hispanic American Construction Industry Association
• 1996- Project of the Year- Federation of Woman Contractors

In Fall 2003, the Supplier Diversity Program Expansion was approved to include purchasing of supplies and services, which will impact millions of dollars of spending every year by Northwestern Memorial Hospital.

Contact
Office of Diversity
nmhofficeofdiversity@nmh.org
(312) 926-8942